I am glad that I am not involved in providing clients with investment advice in these turbulent times . I hear from clients that they are not even getting call backs to their messages from their investment advisor's . I guess when the market is hot they walk around like geniuses and hide when there are downward corrections . What puzzles me is the fact that people will put up with poor or no service . At least calling a client with a explanation and hopefully a reassurance about their investments would be a welcome relief for many of these clients .